Privacy Policy

Introduction

Welcome to Industrial BOILERS Industrial ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website industrialboilersltd.shop and use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms or inquiry forms on our website
• Request quotes or product information
• Subscribe to our newsletters or marketing communications
• Contact us via email or phone
• Participate in surveys or feedback activities

This information may include:

• Name and contact details (email address, phone number)
• Company name and business information
• Project requirements and specifications
• Communication preferences (WhatsApp, email)

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and browser type
• Device information
• Pages visited and time spent on pages
• Referring website addresses
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: Process your inquiries, provide quotes, and deliver our products and services
• Communication: Respond to your questions, send technical information, and provide customer support
• Marketing: Send promotional materials, newsletters, and updates about our products (only with your consent)
• Business Operations: Improve our website, analyze usage patterns, and enhance user experience
• Legal Compliance: Comply with legal obligations and protect our legal rights
• Safety and Security: Protect against fraud and ensure the security of our systems

Marketing Communications

With your explicit consent, we may send you marketing and promotional communications via:

• WhatsApp: Product updates, offers, and industry news
• Email: Newsletters, promotional offers, and company updates

You have the right to opt-out of receiving marketing communications at any time by:

• Clicking the "unsubscribe" link in our emails
• Replying "STOP" to WhatsApp messages
• Contacting us directly at contact@industrialboilersltd.shop

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist us in operating our website and business
• Business Transfers: In connection with a merger, sale, or acquisition of our business
• Legal Requirements: When required by law or to protect our legal rights
• With Your Consent: When you have given us explicit permission to share your information

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Objection: Object to processing of your personal information
• Restriction: Request restriction of processing
• Portability: Request transfer of your information to another party
• Withdraw Consent: Withdraw your consent at any time

To exercise these rights, please contact us at contact@industrialboilersltd.shop

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser settings. Please note that disabling cookies may affect the functionality of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: